SUPPORT AND MAINTENANCE

Ad-Hoc & Contract support options

At The Tech Lounge, we offer great IT support solutions to Hampshire, Berkshire, and Surrey clients. Our focus is on you and getting your computer back up and running with the minimum of fuss and expense.

Trustpilot
PART OF YOUR TEAM

We work with you and your team!

Looking for an IT Support provider in Basingstoke or the surrounding area? At The Tech Lounge, we understand how frustrating it can be for you when your technology goes wrong. We offer a range of remote and onsite IT support services and are ready to help with these emergencies when you need us.

24x7 System Monitoring and Alerting.
PROACTIVE SUPPORT

24x7 System monitoring and alerting.

What is Business IT Support without monitoring? We actively monitor your systems 24 hours a day, 7-days a week. Our platform's automatic remediation resolves many issues before clients are even aware and automatically raises a ticket for our Service Desk to investigate when manual intervention is required.

Of course, our Service Desk is ready and willing to answer your questions as and when you need them.

BIG PICTURE

Fully managed, monitored and secured.

Get back to running your business knowing your IT infrastructure is fully managed, monitored and secured with Business IT Support.

We take care of everything from Endpoint protection and backup through to Asset Management and documentation.

IT Support Basingstoke Fully Managed, Monitored and secured.
TESTIMONIALS

What our customers say

“Really appreciated the incredible responsiveness in solving my tech problem and how much effort was made to get me a new device delivered to my home ready for use in under 48 hours. Great job and thank you so much!”

“When we urgently required a replacement laptop for our development chef, a simple call into Mark at The Tech Lounge was all it took. Hours later the product was sourced and a quotation was raised. The next day the unit was delivered all set up for the chef and ready to go.”

“The Tech Lounge always provide a speedy and professional service, from a small IT issue to a major Server issue Mark is always at hand for a quick response, we have every confidence in the tech lounge and would never hesitate in recommending their services.”

Patch Management
PATCH MANAGEMENT

Third-party patching for 135+ applications

Our third-party patching engine keeps over 135 common applications up-to-date without user input to help minimize your attack surface.

With a detailed software inventory and built-in tools for software deployment, removal, and blacklisting, we make it easy to understand and minimize your application-related vulnerabilities.

SECURE ACCESS

Secure VPN-less remote access to your endpoints

Remote workers often need access to on-premises or shared devices to access critical business applications or files. We can provide end-users secure remote access to any managed device without the need for additional software.

Business IT Support Secure Remote Access
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