Company

New Customer Support Portal


We are pleased to announce the release of our new Customer Support Portal.

Business IT Support has always demanded high levels of customer service, and we are constantly striving to set new standards. We believe our Customer Support Portal does just that.

Portal

Our new Customer Support Portal provides you with a quick and efficient means to obtain support and request and automatically provision services without the traditional email exchange.

Users_and_Services

For our IT Support & Maintenance contract customers, we can set up bespoke services and define access to specific people, teams, and departments. In addition, we can set up automatic approval processes and complete change control. Our system is fully ITIL compliant and can assist with ISO standards approval.

If your business uses Microsoft 365 we can integrate your tenant with our portal and provide Single Sign-On using your Microsoft 365 account, saving you from having to remember yet another password.

We are adding further integrations and services all the time, so be sure to check back with The Tech Lounge Blog to see what's new.

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