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Log Calls with Facebook Messenger

Mark Dalton - Wednesday, May 11, 2016
At The Tech Lounge we are always looking for ways to make it easier for our customers to interact with us.

Love it, or hate it, Facebook is used by a great deal of people all over the world and Facebook Messenger is a convenient way to interact with friends, family, loved ones and indeed businesses.

The Tech Lounge has long supported the logging of Tickets via Facebook Messenger but navigating to our Facebook page to leave a message has always been a step too far for many people, not to mention quite unintuitive. 


So we set about looking for a solution!

Enter Facebook Scan Codes.


Simply open Facebook Messenger and select the “People” icon. At the top you will see the option “Scan Code. Tap this and scan the code. A conversation will automatically be started.

 


We’ve had some stickers printed with our Facebook scan code on and we will be handing these out to customers in the coming weeks.

If you would like us to send you one just drop us a line at [email protected].



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