THE IT EXPERTS

The IT department you deserve.

You’ll find our approach to IT support refreshingly different. Our philosophy is simple: to provide an IT support and maintenance solution to fit your business requirements. To be the IT department you deserve.

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Attentive creative business team in meeting at office-1
BIG PICTURE

Do what you do best - grow your business.

Are you looking for Business IT Support in Basingstoke or the surrounding area? Companies across Hampshire, Berkshire and Surrey, have found our flexible contracts and per-user pricing provides peace of mind. 

Working with The Tech Lounge allows you to focus on what you do best – growing your business.

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PROACTIVE SUPPORT

24x7 System monitoring and alerting.

What is Business IT Support without monitoring? We actively monitor your systems 24 hours a day, 7-days a week. Our platform's automatic remediation resolves many issues before clients are even aware and automatically raises a ticket for our Service Desk to investigate when manual intervention is required.

Of course, our Service Desk is ready and willing to answer your questions as and when you need them.

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NinjaRMM
TESTIMONIALS

What our customers say

“Really appreciated the incredible responsiveness in solving my tech problem and how much effort was made to get me a new device delivered to my home ready for use in under 48 hours. Great job and thank you so much!”

Kris Wannamaker
COMMERCIAL DIRECTOR, RIGHT ON THE LINE Kris Wanamaker

“When we urgently required a replacement laptop for our development chef, a simple call into Mark at The Tech Lounge was all it took. Hours later the product was sourced and a quotation was raised. The next day the unit was delivered all set up for the chef and ready to go.”

Gary Nunn
MANAGING DIRECTOR - UNOX UK Gary Nunn

“The Tech Lounge always provide a speedy and professional service, from a small IT issue to a major Server issue Mark is always at hand for a quick response, we have every confidence in The Tech Lounge and would never hesitate in recommending their services.”

Laurie Hughes
DIRECTOR - BASINGSTOKE SKIP HIRE Laurie Hughes
AUTOMATIC BACKUP

Automatic and monitored backups

We automatically backup your Microsoft Windows-based computers and servers without any user setup or intervention. We monitor the systems 24x7, and our systems automatically raise tickets for our Service Desk should issues be detected.

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Microsoft Windows File and Folder backup
Webroot Secure Anywhere
ENDPOINT PROTECTION

Centrally protected & monitored.

We automatically deploy advanced anti-virus software that includes anti-ransomware, anti-phishing, identity protection and defence against cyber attacks and malicious scripting languages.

We monitor your systems 24x7 protecting you, your business and your team.

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